This is an agreement between SENSITUDIO S.A. (“SENSI STUDIO”, “ZUAII”, “we”, “our”, “us”) and you (“user”, “visitor”, “customer”). By visiting this website you agree to comply with, and be bound by, these terms and conditions. Terms and Conditions are subject to change at any time. Please read carefully the terms and conditions, if you do not agree with them, you must stop using and leave the website immediately.

License

We grant limited, revocable, and non-exclusive license to access and make personal use of the website. This license does not include any resale or commercial use of this site or its contents any collection and use of its product listing, descriptions, or prices; modify or download the website or its contents, make any use of website or its contents other than personal use; create any derivative work based upon the website or its content; collected account information for the benePit of another party; use any meta tags or any other “hidden text” utilizing our name or the trademarks without express written consent; use of software, robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may pose and unreasonable burden or load on our infrastructure. Any unauthorized use by you of the website terminates the limited license set forth in this section without prejudice to any other remedy we may have provided for by applicable law.

Copyright

All content included on this website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, and the compilation thereof (“the content”) is the property of Sensistudio.com, our affiliates, our partners, and is protected by Ecuadorean and International copyright laws. The trademarks, logos, and service marks displayed on the website are the registered and unregistered marks of sensistudio.com, our affiliates, our licensors, our partners.

Governing Law

Your use of this website and any purchase by you of any item shall be governed by Ecuadorean law and you herby submit to the exclusive jurisdiction of the Ecuadorean courts.

Eligibility to purchase

The purchase of merchandise through Sensistudio.com is strictly limited to parties who can lawfully enter into and form contracts. The site is only available to individuals who have been issued a valid credit/debit card by a bank acceptable by us and who have authorized Sensi Studio to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they have purchase. By making an offer to purchase. The individual must be 18 years of age or older. If under 18 years of age; must have parent/guardian authorization to use their credit/debit card.

Pricing

Prices shown on the site are in United States Dollars (USD) and are exclusive of taxes. If you are a customer whose credit/debit card is not denominated in USD, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

Timeline

We are in Ecuador and all of our items are handmade by our Andean artisans. They take between two to three weeks (sometimes a little bit more, sometimes fewer days than expected) to get ready, then the artisans send the completed orders to our office to be properly packaged and start with the shipping process.

Shipping

All orders are shipped using DHL express service. Once your order is shipped we will provide you with a tracking number. Import duty or tax costs will be invoiced to you directly from DHL. We recommend you to contact your local customs authority to determine a landed cost price prior to purchase completion. The merchandise is insured with DHL during the transit time until the goods are delivered to the specific address of the customer, at which point responsibility of the purchased goods passes to you. If your order will not be delivered within the timeframe specific at ordering we will notify you and try to rectify the situation as quickly as practically possible.

Free Shipping

Free Shipping offers cannot be combined with other coupon codes. 

Coupon Codes

Coupon codes cannot be combined. 

Returns and Exchanges

All sales are final. There are no returns, exchanges or in store credit.

Payment

All payments will be processed with Shopify. Shopify charges a commission for each transaction. This cost will not be reflected on your invoice; it will be subtracted from the invoiced amount to the customer. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of the payment card refuses, or subsequently refuses to, or does not, for any reason, authorize payment to us we will not be liable for any delay or non-delivery.

Privacy Policy

We will treat all your personal details as confidential.